VISIT WEBSITE >>>>> http://gg.gg/y83ws?6653033 <<<<<<
Increased productivity and streamlined processes. These are all fantastic choices Finding information on the internet without Google would be like wading through mud, right? And the same applies to your employee intranet. Without a decent intranet search engine, your intranet will be a chaotic mess.
Staff will feel frustrated and irritated. And the Is your business taking a lack of employee engagement seriously enough? Well, the evidence suggests most organizations are failing on the employee engagement front. Gallup's latest report on the State of the Global Workplace reveals only 20 percent of workers are However, many businesses mistake information sharing for communication.
You may have a cutting-edge CEO vlog and multi-media staff Your email address will not be published. Submit Comment. Check our help guide for more info. What Are Client Portals?
Reasons To Implement A Client Portal So if you are not already convinced of the case for a client portal, here are three reasons that may help your thinking.
Increase Your Productivity Automating and streamlining business processes can increase your bottom dollar. Increased Responsiveness Granting direct access to applications and information for customers and clients improves flexibility and responsiveness for you and your partners. Advantages Of Cloud-Based Client Portals Some organizations will have been put off introducing a client portal because of concerns around ensuring the security of sensitive data and company information once external access to the intranet is granted.
Get In Touch So if you want to improve communication and collaboration, enhance your responsiveness and maintain a competitive edge with a cost-effective solution, then you should be considering introducing a client portal.
Create A Better Workplace. See How In 5 Simple Steps. Follow Follow Follow. Related Posts. Printing documents also translates into paper and ink supplies. One of the most important benefits of having a client portal is eliminating said recurring costs. Of course, putting a company portal in place requires money, especially if you build a custom made one. But, creating your own client portal pays so much more in the long run and is a one-time expense.
Your company portal also enables you to accept payments online for your invoices, which is the fastest payment method these days. Picture a process similar to this:. The customers log into your client portal and get instant information about outstanding amounts. The payment is being processed on the spot and in working days tops, the money is available to your account. One would wish payments were that simple, without a company portal too! The concept is simple though; the easier you make the payment process for the client, the faster you get what is owed to you!
Client portals, especially cloud-based ones, use the latest security software available to ensure your financial data are completely safe. SSL encryption, firewalls, virus protection and VPN are among the most important measures taken to avoid hacking or losing the integrity of your documents. In some cases, you even get to choose the levels of access different users can have.
Sensitive financial information is now available to authorized persons only , something impossible when sending your invoices via email or post. Your clients can log in to your client portal anytime and from anywhere , as long as they have an active internet connection.
Moreover, the majority of online client portals have a responsive design , meaning that your customers can view their account from their smartphone or tablet while on the road, for example.
When you handle the largest part of your day to day operations through your customer service portal, then your team has the luxury to focus on important issues , like training on new technologies or expanding your sales.
Client portals are here to make interactions with your clients easier, more effective and a lot more secure for both sides. Information flows smoothly and everyone is on the same page, all of the time. Setting up a client portal adds a competitive edge to your company without spending a fortune! Register for a free Elorus account today , create your own portal and find out more about how a client portal can make a difference to your company! Press enter to see results or esc to cancel.
Access to a customer portal helps to bring customers deeper into your ecosystem and plays an important role in helping to retain them in the long term.
As technology continues to develop and our lives become more connected, consumers have a growing desire for self-service. When a customer feels like they have convenient access to important information and can resolve issues in a timely and transparent manner, they are far less likely to go elsewhere.
In many ways, your trust and accountability are built into your customer service capabilities, and a portal is an extension of that. The software may help make it convenient, but it's up to your organization to make a customer portal experience effective. There are also a number of benefits in enabling your customers to retrieve and share the information that they require. Customer portals can provide a number of important benefits for you and your customers. Customers have the ability to track their support requests and the answers or resolutions they received for past requests, enabling them to use a customer portal as a knowledge source and avoid asking the same questions again.
Customers can manage and track their support requests, giving them confidence that their concerns and questions are being heard and addressed.
Your organization can also track the interactions of customers within the portal to highlight repeat issues or identify a new need. Having customers engaged in a dialogue to help resolve issues and make improvements could be a great benefit to your customer support efforts. One important use case for customer portals is the ability to view tickets sent by your organization. For instance, companies using a customer portal software like SupportBee to support a client can take advantage of our customer groups feature to create a group specific to that client and enable portal access for the group.
This allows you to learn from tickets sent by other members and learn from their answers, as well. This makes it as easy as possible for them to access their information without having to log in to another system.
Inside, they have the ability to raise and track tickets with a few clicks and access all the past queries with replies.
Comments